Last updated: 19 October 2026
Alama, a service of Qiyad Intellectual Property Office (unified national number 7041450235), respects your privacy and protects your personal data in line with the Saudi Personal Data Protection Law. This policy explains what data we collect, why, and how we protect it.
1. Data we collect
- Contact details: name, mobile number and email address.
- Application details: the mark’s logo and wording, a description of your products or services, the commercial registration or ID when the mark is registered to an establishment or an individual, and any documents SAIP requires.
- Payment details: we keep a record of amounts and invoices only. Card details are processed directly by the licensed payment gateway; they never pass through or stay on our servers.
- Browsing data: we use Google Analytics to measure site visits and clicks on contact buttons in aggregate. We do not use session recording, heatmaps or advertising pixels.
2. How we use your data
- To study your mark and to file and follow up your application with the Saudi Authority for Intellectual Property.
- To contact you about your application by WhatsApp or email.
- To issue invoices and collect payments.
- To improve our website and services.
We do not sell your data or use it for other companies’ marketing.
3. Who we share it with
- The Saudi Authority for Intellectual Property: the data needed to register your mark. SAIP may publish some of it in its official gazette under its rules.
- An accredited translation office: the mark’s wording, when a certified translation is needed.
- The payment gateway: transaction details needed to complete an online payment.
- Government authorities: when legally required.
4. Security and retention
We keep your data with appropriate safeguards and limit access to the team working on your application. We keep it for as long as the service lasts and as long as the law requires afterwards, then delete or anonymise it.
5. Cookies
The site uses cookies that are needed for it to work, and Google Analytics cookies for statistics. You can turn them off in your browser settings.
6. Your rights
You can access your data, ask us to correct or delete it unless that conflicts with a legal obligation or an active SAIP application, and withdraw consent to any use that is not needed for the service. Email us and we will reply within a reasonable time.
7. Changes to this policy
We may update this policy and show the date of the latest update at the top of this page.
Contact us
Email: contact@alama-sa.com
WhatsApp: +966 57 047 3947
Address: Al-Jazeera District, Riyadh, Saudi Arabia
